PRIVACY POLICY

Edited 26 January 2023

SUMMARY

Pampro Bikes (“we”, “us” or “our”) is serious about your privacy. At Pampro Bikes we respect your privacy and understand that you care about how your personal information is used and shared.

This Privacy Policy describes Pampro Bikes practices concerning the information collected through the Pampro Bikes Website; Pampro Bikes.com and any of our related services (the “Services”)

Only those within our organization with the appropriate access level are able to view your information & we restrict access on our end. If at any time you are concerned or have questions about how we might be handling your data, please reach out to us at [email protected]

Please read the following information to understand how your information may be collected, used and shared by Pampro Bikes when using our Services. By using the Services, whether or not you create an account, you are accepting the practices described in this Privacy Policy.

IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT USE PAMPRO BIKES SERVICES.

This Privacy Policy only applies to services Pampro Bikes owns and operates. Our Services may provide links to third party sites, products and services that are not controlled by Pampro Bikes and are not subject to this privacy policy. We recommend that you read the privacy policies of any other sites, products or services that you visit or use.

If you have any questions about our privacy practices, please refer to the end of this Privacy Policy for information on how to contact us.

INFORMATION WE COLLECT ABOUT YOU

In General, we may collect personal information that can identify you such as your name and email address and other information that does not identify you.

(a) Information provided by you; We may collect and store any personal information you enter on the Website or provide to us in some other manner such as a trade show when signing up for our latest news. When you shop with us on our website we ask for, and collect, personal information such as your name, billing and delivery address, telephone number, email address, items ordered and payment details.

(b) Information Collected Automatically. We may also collect information regarding your visit to www.pamprobikes.com. This may include where you are geographically, how you were referred to us (e.g. search engines or email marketing), your browser and device type, the pages you viewed and duration of your visit and any search terms used.

(c) Cookies and Use of Cookie Data. When you visit the Website, we may assign your computer one or more cookies, to facilitate access to our site and to personalize your online experience. Through the use of a cookie, we also may automatically collect information about your online activity on our site, such as the web pages you visit, the time and date of your visits, the links you click, and the searches you conduct on our site. Example of cookies used by the Service:

We use Google Analytics to collect information about how visitors use the Site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. For more information about Google’s privacy policy, please visit https://www.google.com/intl/en/policies/ If you do not wish to allow the use of Google Analytics cookies at all, Google provides an opt-out plug-in for most common website browsers https://tools.google.com/dlpage/gaoptout

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. You can refuse cookies by adjusting your browser settings accordingly.

HOW INFORMATION COLLECTED IS USED

We may use information that we collect about you to:

(a) Send you news and updates about Pampro Bikes;

(a) Provide services that you have requested;

(d) Communicate with you by email, telephone and/or mobile devices about our products that may be of interest to you;

(e) Enforce or exercise any rights in our terms and conditions.

WHAT INFORMATION IS SHARED

Sharing data with third parties

We do not transfer your information to anyone for marketing purposes without your consent. However, it may be necessary for us to share your personal information with third parties in the following circumstances:

Our service providers and suppliers

In order to make certain services available to you, we may need to share your personal information with some of our service partners. These include IT, delivery and marketing service providers.
We only allow our service providers to handle your personal data when we have confirmed that they apply appropriate data protection and security controls. They can only use your data to provide services to us and to you, and for no other purposes.

Other third parties

In processing your order, we may send your details to and use information from credit reference and fraud prevention agencies;
If we or our business are acquired by a third party when our customers’ personal data will be transferred to the buyer;
If we have to disclose in order to comply with a legal obligation;
In order to enforce or apply the terms of our contract with you; or
To protect the rights, property, or safety of Pampro Bikes, our customers, or others.

HOW WE PROTECT YOUR PERSONAL INFORMATION

We take appropriate security measures (including physical, electronic and procedural measures) to help safeguard your personal information from unauthorized access and disclosure.

Pampro Bikes endeavours to safeguard against unauthorized disclosures of information, however we cannot guarantee the security of customer account information. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.

International transfers

To deliver products and services to you, it is sometimes necessary for us to share your personal information outside of the European Economic Area, usually when service providers are located outside the EEA or if you are based outside the EEA. These transfers are subject to special rules under data protection laws. If this happens, we will ensure that the transfer will be compliant with data protection law and your personal information will be kept secure.

CHANGES TO OUR PRIVACY POLICY

This privacy policy is subject to change. If we make any changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (which may include email notifications of policy changes for those that have provided an email address).

We encourage you to review the privacy policy whenever you access our Services to stay informed about our information practices and the ways you can help protect your privacy.

HOW YOU CAN ACCESS YOUR INFORMATION & DATA

More information about how to contact us regarding access to your information and data is provided below.

HOW LONG WE KEEP PERSONAL DATA FOR

We will keep your Personal Data for the duration of the Service and in accordance with your instructions or for such periods as may be required by law.

QUESTIONS, COMMENTS AND GETTING IN TOUCH

If you have any questions or comments in relation to this privacy policy, please contact us at [email protected] and we will make every effort to resolve your concerns.