REFUNDS & RETURNS
Thank you for shopping at pamprobikes.com.
If you are not entirely satisfied with your purchase, we’re here to help.
You have 14 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
You may return your product within 14 days of delivery for an exchange, replacement or refund. Please contact us to arrange a return.
You will be responsible for paying for your own shipping costs for returning your item(s). If the item is damaged at purchase, then Pampro Bikes will be responsible for shipping the new product at our own cost. Original shipping costs are non-refundable.
Products supplied come with a three years warranty after delivery thereof. In the event of any defect, Pampro Bikes shall either repair the defective Product or replace it with a new one at its discretion. Warranty rights relating to inadequate maintenance, improper use, accidents and unauthorized changes in the Product are excluded.
In the event of a defect, the Customer shall submit the serial number of the product and pictures of damage to Pampro Bikes for further investigation. This warranty does not apply to normal wear and tear, defects or failures resulting from abuse, neglect, accidents, improper maintenance, or unauthorized modification. Under no circumstances shall Pampro Bikes be liable for any damages or injuries incurred by the use of its product. This includes, but is not limited to: lost profits, lost savings, and incidental or consequential damages or injuries arising from the use of, or inability to use this product. Pampro Bikes International does not assume any liability or make any warranty except as stated in this limited warranty.
If you have any questions on how to return your item, please contact us.