Edited 26 January 2023
Pampro Bikes (“we”, “us” or “our”) is serious about your privacy. At Pampro Bikes we respect your privacy and understand that you care about how your personal information is used and shared.
Only those within our organization with the appropriate access level are able to view your information & we restrict access on our end. If at any time you are concerned or have questions about how we might be handling your data, please reach out to us at [email protected]
INFORMATION WE COLLECT ABOUT YOU
In General, we may collect personal information that can identify you such as your name and email address and other information that does not identify you.
(a) Information provided by you; We may collect and store any personal information you enter on the Website or provide to us in some other manner such as a trade show when signing up for our latest news. When you shop with us on our website we ask for, and collect, personal information such as your name, billing and delivery address, telephone number, email address, items ordered and payment details.
(b) Information Collected Automatically. We may also collect information regarding your visit to www.pamprobikes.com. This may include where you are geographically, how you were referred to us (e.g. search engines or email marketing), your browser and device type, the pages you viewed and duration of your visit and any search terms used.
(c) Cookies and Use of Cookie Data. When you visit the Website, we may assign your computer one or more cookies, to facilitate access to our site and to personalize your online experience. Through the use of a cookie, we also may automatically collect information about your online activity on our site, such as the web pages you visit, the time and date of your visits, the links you click, and the searches you conduct on our site. Example of cookies used by the Service:
HOW INFORMATION COLLECTED IS USED
We may use information that we collect about you to:
(a) Send you news and updates about Pampro Bikes;
(a) Provide services that you have requested;
(c) Manage your transaction and provide you with customer support;
(d) Communicate with you by email, telephone and/or mobile devices about our products that may be of interest to you;
(e) Enforce or exercise any rights in our terms and conditions.
WHAT INFORMATION IS SHARED
Sharing data with third parties
We do not transfer your information to anyone for marketing purposes without your consent. However, it may be necessary for us to share your personal information with third parties in the following circumstances:
Our service providers and suppliers
In order to make certain services available to you, we may need to share your personal information with some of our service partners. These include IT, delivery and marketing service providers.
We only allow our service providers to handle your personal data when we have confirmed that they apply appropriate data protection and security controls. They can only use your data to provide services to us and to you, and for no other purposes.
Other third parties
In processing your order, we may send your details to and use information from credit reference and fraud prevention agencies;
If we or our business are acquired by a third party when our customers’ personal data will be transferred to the buyer;
If we have to disclose in order to comply with a legal obligation;
In order to enforce or apply the terms of our contract with you; or
To protect the rights, property, or safety of Pampro Bikes, our customers, or others.
HOW WE PROTECT YOUR PERSONAL INFORMATION
We take appropriate security measures (including physical, electronic and procedural measures) to help safeguard your personal information from unauthorized access and disclosure.
Pampro Bikes endeavours to safeguard against unauthorized disclosures of information, however we cannot guarantee the security of customer account information. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.
To deliver products and services to you, it is sometimes necessary for us to share your personal information outside of the European Economic Area, usually when service providers are located outside the EEA or if you are based outside the EEA. These transfers are subject to special rules under data protection laws. If this happens, we will ensure that the transfer will be compliant with data protection law and your personal information will be kept secure.
HOW YOU CAN ACCESS YOUR INFORMATION & DATA
More information about how to contact us regarding access to your information and data is provided below.
HOW LONG WE KEEP PERSONAL DATA FOR
We will keep your Personal Data for the duration of the Service and in accordance with your instructions or for such periods as may be required by law.
QUESTIONS, COMMENTS AND GETTING IN TOUCH